Broadband Availability Checker
Check the availability of broadband services that can be activated on a phone line using BT's broadband availability checker.
The exception will be if BT does not recognise the phone number because the line is being managed by another Service Provider. The majority of phone lines are still managed by BT Openreach, even if another Service Provider is now managing the Customer Service to the line.
Go to the BT Broadband Availability Checker website and submit the phone number to be checked then wait for the data table to be loaded
If the two Fibre to the Cabinet rows are present, as shown below, then the line is ready for a broadband fibre connection at the cabinet, which can be ordered through an Internet Service Provider of your choice.
In the example above the top two rows provide data about the likely download (or 'downsteam ") and upload
(or 'upstream') speeds that can be achieved with FTTC
- Assuming the telephone line to the cabinet is in good condition or "clean" i.e it is free from any wiring issues, then this line is likely to achieve download speeds between 55 - 77.4 Mbps.
- If the line might have some wiring problems or "impacted" e.g. there may be poor extension wiring, then this will affect the performance so download speeds are expected to be between 40 - 67.1 Mbps
download spead is the rate at which data is delivered to a computer from the internet
upload speed is the rate at which data is sent from a computer to the internet
Ordering a fibre broadband service
If the results from the BT Broadband Availability Checker show that fibre broadband is available (FTTC), you won’t get it automatically. You need to sign-up to a fibre broadband package from an Internet Service Provider of your choosing.